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Privacy Policy

This Privacy Policy for processing of personal data (hereinafter, the Privacy Policy) applies to all information about the User that may be obtained by website «PROMIX Engineering and Production Center — official website of the manufacturer» located at the domain www.promix-center.ru, during the User’s using the website.


1.1. This Privacy Policy uses the following terms:

1.1.1. «Website administrators (hereinafter, the Website Administrators)» — authorized employees to manage the website, acting on behalf of the Name of the organization, who organize and (or) carry out the processing of personal data and determine the purpose of processing of personal data, the content of personal data to be processed, the actions (operations) performed with personal data.

1.1.2. «Personal data» means any information relating directly or indirectly to an identified or identifiable individual (personal data subject).

1.1.3. «Personal data processing» means any action (operation) or a set of actions (operations) performed with personal data with the use of automation tools or without the use of such tools, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. «Privacy of personal data» is a mandatory requirement for the Operator or other person who has access to personal data not to allow their dissemination without the consent of the personal data subject or other legal grounds.

1.1.5. «Website user (hereinafter, the User)» is a person who has access to the Website through the Internet and uses the Website.

1.1.6. «Cookies» is a small piece of data sent by a web server and stored on the user’s computer, which is resent by the web client or web browser to the web server each time in an HTTP request when trying to open a page of the corresponding website.

1.1.7. «IP address» is a unique network address of a node in a computer network built on the IP Protocol.


2.1. The User’s using the website means acceptance of this Privacy Policy and the terms of processing of the User’s personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the website.

2.3. This Privacy Policy applies only to the website «PROMIX Engineering and Production Center — official website of the manufacturer». The website does not control and is not responsible for third-party websites to which the User can go by clicking the links available on the website.

2.4. The Website Administrators do not verify the accuracy of personal data provided by the website User.


3.1. This Privacy Policy establishes the obligations of the Website Administrators for non-disclosing and ensuring the privacy of personal data provided by the User at the request of the Website Administrators when registering on the website or when placing an order for the purchase of Goods.

3.2. Personal data permitted to be processed under this Privacy Policy are provided by the User by filling out various forms on the Website «PROMIX Engineering and Production Center — official website of the manufacturer», they include the following information:

3.2.1. last name, first name, patronymic of the User;

3.2.2. User’s contact phone number;

3.2.3. e-mail;

3.2.4. address for delivery of Goods;

3.2.5. User’s place of residence.

3.3. The website collects some statistical information, which is automatically transmitted during the viewing of advertising blocks and when you visit the pages:

  • IP address of the user;
  • information from cookies;
  • browser type;
  • date, time and number of visits;
  • the address of the site which the user came to the Company’s website from;
  • location information;
  • information about visited pages, about viewing advertising banners;
  • information provided by your browser (device type, browser type and version, operating system, etc.).


3.3.1. Disabling cookies may result in inability to access some parts of the Website that require authorization.

3.3.2. The Website collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.

3.4. Any other personal information not mentioned above (purchase history, used browsers and operating systems, etc.) is subject to safe storage and non-dissemination, except as provided in clauses 5.2. and 5.3. of this Privacy Policy.


4.1. The Website Administrators may use the User’s personal data for the purposes of:

4.1.1. Identification of the User registered on the website, for placing an order and (or) remote conclusion of a Contract of sale of goods with «PROMIX Engineering and Production Center — official website of the manufacturer».

4.1.2. Providing the User with access to personalized resources of the Website.

4.1.3. Setting feedback with the User, including sending notifications, inquiries relating to the use of the Website, provision of services, processing inquiries and requests from the User.

4.1.4. Determination of the location of the User to ensure security, fraud prevention.

4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.

4.1.6. Creation of an account to make purchases if the User has agreed to create an account.

4.1.7. Notifying the Website User of the Order status.

4.1.8. Processing and receipt of payments, confirmation of tax or tax benefits, dispute of payments, determination of the right to receive a credit line by the User.

4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Website.

4.1.10. Providing the User, with his consent, with product updates, special offers, pricing information, newsletters and other information on behalf of the Website or on behalf of the partners of the Website.

4.1.11. Implementation of advertising activities with the consent of the User.

4.1.12. Providing access to partner websites or services to the User in order to obtain products, updates and services.


5.1. Processing of personal data of the User is carried out without limitation of time, in any lawful way, including in information systems of personal data with or without the use of automation means.

5.2. The User agrees that the Website Administrators have the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the Website “PROMIX Engineering and Production Center - official website of the manufacturer”, including the delivery of Goods.

5.3. Personal data of the User can be transferred to authorized bodies of the state power of the Russian Federation only on the grounds and according to the procedure established by the legislation of the Russian Federation.

5.4. In case of loss or disclosure of personal data, the Website Administrators inform the User about the loss or disclosure of personal data.

5.5. The Website Administrators take the necessary organizational and technical measures to protect the User’s personal data from unauthorized or accidental access, destruction, modification, blocking, copying, dissemination, as well as from other illegal actions of third parties.

5.6. The Website Administrators, together with the User, take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of personal data of the User.


6.1. The User is obliged to:

6.1.1. Provide information about personal data necessary for the use of the Website.

6.1.2. Update, supplement the provided information about personal data in case of changes in these data.

6.2. The Website Administrators are obliged to:

6.2.1. Use the data obtained exclusively for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Provide storage of private data in secret, not disclose the transferred personal data of the User, without the prior written permission of the User, and also not carry out the sale, exchange, publication, or disclosure thereof in other possible ways, except as provided in clauses 5.2. and 5.3. of this Privacy Policy.

6.2.3. Take precautions to protect the privacy of the User’s personal data in accordance with the procedure commonly used to protect such data in existing business practice.

6.2.4. Implement blocking of personal data relating to a relevant User after the inquiry or the request of the User or his/her legal representative or an authorized body for the protection of the rights of personal data subjects for a period of check, in case of detection of inaccurate personal data or misconduct.


7.1. The Website Administrators, who have not fulfilled their obligations, shall be liable for losses incurred by the User in connection with the misuse of personal data in accordance with the legislation of the Russian Federation, except as provided in clauses 5.2., 5.3. and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of Private Data, the Website Administrators shall not be liable if these private data:

7.2.1. Became public knowledge before its loss or disclosure.

7.2.2. Was received from a third party prior to its receipt by the Website Administrators.

7.2.3. Was disclosed with the consent of the User.


8.1. Before applying to the court for disputes arising from the relationship between the Website User and Website Administrators, the claim procedure is required (a written proposal on the amicable settlement of the dispute).

8.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing about the results of consideration of the claim.

8.3. If no agreement is reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.

8.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Website Administrators.


9.1. The Website Administrators have the right to make changes to this Privacy Policy without the User’s consent.

9.2. The new Privacy Policy shall come into force from the moment it is posted on the Website, unless otherwise provided by the new version of the Privacy Policy.

9.3. Any suggestions or questions regarding this Privacy Policy should be sent via the feedback form.

9.4. The current Privacy Policy is available on the page at www.promix-center.ru/privacy_policy/

We will be glad to see you as a client of Promix Engineering and Production Center
You can see the full range of Promix equipment and locks in our catalog
If you have any questions, you can contact a Promix manager by + 7 (4812) 619-330
You can also leave a request using the feedback form
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